Return Policy

As a consumer, you have the right to withdraw from this contract without stating reasons within a period of fourteen days.

The withdrawal period is fourteen days from the day on which you or a third party you have specified, who is not the transporter, have/has taken possession of the goods. This only applies to consumers, you do not have a right of withdrawal for business purchases. When Optics-World B.V. has ordered a product that has been specially ordered by the customer and is not common, Optics-World B.V. determine that you will receive a voucher for the amount due, or that you cannot return the product. This also applies to an open order, if it has been specially ordered on request it cannot be canceled. This also applies to Flir products (this is because an STA has been signed for this) and products for which an export license has been applied for or issued.

The return costs are for your own account and returning is at your own risk.

Shipping & Returns:

Optics-World B.V.

Weverstraat 8-X

5405 BN UDEN

The Netherlands

Please see our terms and conditions before returning. And always pay attention to the applicable export restrictions in your country.

When returning an item, please make sure all original packaging is included and you return it inside a shipper box, preferably the one that it was originally shipped in. If an item is returned without the original materials or if the factory packaging was damaged due to improper packing, then a refund may not be possible.